Welcome to Pennyrile Electric's Customer Services Portal.
We offer a number of account options to our members. Options are listed below and how they can work for you.
Automatic Payment - No More Checks to Write!!
No worries about monthly trips to pay your bills, late charges and paying bills on time when you travel. Now you can sign up for our new Automated Clearing House (ACH) payment program. Come by any of our offices to sign up.
Credit Card Authorization Program
With our Credit Card Authorization program, you don’t have to worry about writing a check or sending your payment to us every month. This convenient
program automatically debits your payment from your credit card account. Each month you will receive a message on your bill with the date, and the amount we will be charging to your credit card. When you see this message on your payment stub, you no longer need to call in or mail a payment – it will be taken care of automatically! You may discontinue your participation by submitting a written notice to Pennyrile Electric. Come by any of our offices to sign up.
Electronic - Paperlesss Billing
Customers who have access to the internet and have an e-mail address may sign up to receive their monthly bill electronically. We provide a secure environment for viewing and paying your bill available online at no cost, 7-days a week, 24-hours a day (except for scheduled maintenance times).
When you go paperless, we provide a user-friendly online bill display format and e-mail notification when your bill is ready. You will no longer receive a monthly paper bill.
Do your bills skyrocket in the hottest part of the summer or the coldest part of the winter? We provide a plan for any member who has lived at their present location for 12 months, which reduces the problem of some months having a high bill, and other months having a low bill. It eliminates the roller coaster effect caused by weather extremes.
Do you have more than one account with us? We offer an invoice billing program for members with more than one account, which changes the due date to the 7th of each month for all accounts. This program allows you to pay all of your accounts in one check or bank draft, and eliminates writing several checks throughout the month.
Social Security or Disability Recipients
We provide a special payment option for any member who receives a social security or disability payment. The due date for members in this program will be either the 7th or the 21st of the month (Members choice) .